Order & Shipping
Your HS Order
Your order will be processed within one working day after it has been placed. After your order has been placed, you will receive a confirmation email including pricing and purchase details. In this email you will find your order number, save this for quick customer service if you should have any problems with your order.
HS Delivery Time
We do our very best to ensure that you receive your socks as fast as possible.
All orders are shipped with the United States Postal Service (USPS) from our warehouse in New Jersey. As soon as your order has been dispatched you will receive an email with the details of your shipment and your tracking number. The delivery to Canada takes approximately 10-15 business days.
Please note that during final sales and the holiday season (November/December) delivery times can be longer than usual.
HS Shipping Charges
Shipping is free on orders over CAD$65. If you order for less than that, a total shipping charge of CAD$10 will be added to your order.
Orders may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. We ship your package according to Incoterm Delivered Duty Unpaid (DDU), which means we do not collect VAT, duties and/or taxes on orders to countries outside the USA & EU and we cannot predict what your particular charges may be, you have to contact your local customs office for more information.
Further Questions Regarding Shipping
If you have a question concerning your delivery, please contact us by using our contact form.